Shipping policy
In relation to product availability, except in the case of extraordinary circumstances, we will endeavour to dispatch your order for the product(s) named in each Order Confirmation before the date indicated in the relevant Order Confirmation or, where no delivery date is specified, within the estimated time indicated when selecting the delivery method and in any event not later than 30 days from the date of the Order Confirmation.
Notwithstanding the above, delays may occur for reasons such as product customization, unforeseen circumstances or the delivery area.
If we are unable to meet the delivery date for reasons not arising from our responsibility the User will be informed of this situation, and will have the option to proceed with the purchase, set a new delivery date or cancel the order, with full refund of the amount paid, without prejudice to all other rights to which it is entitled under applicable law. We do not make home deliveries on Saturdays or Sundays.
For the purpose of these Terms and Conditions, "delivery" shall be deemed to have occurred or the order has been "delivered" at the moment the User or any third party designated by them takes physical possession of the products, which shall be evidenced by the signing of the order receipt record at the agreed delivery address.
The value of the postage is calculated according to the weight of the products, destination and the total value of the order. This value is indicated in the shopping cart before the final validation of the order.
Notwithstanding the above, delays may occur for reasons such as product customization, unforeseen circumstances or the delivery area.
If we are unable to meet the delivery date for reasons not arising from our responsibility the User will be informed of this situation, and will have the option to proceed with the purchase, set a new delivery date or cancel the order, with full refund of the amount paid, without prejudice to all other rights to which it is entitled under applicable law. We do not make home deliveries on Saturdays or Sundays.
For the purpose of these Terms and Conditions, "delivery" shall be deemed to have occurred or the order has been "delivered" at the moment the User or any third party designated by them takes physical possession of the products, which shall be evidenced by the signing of the order receipt record at the agreed delivery address.
The value of the postage is calculated according to the weight of the products, destination and the total value of the order. This value is indicated in the shopping cart before the final validation of the order.